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Roles and permissions

What owners, admins, office staff, sales, techs and subcontractors can see and do.

Every person on your team has a role. Roles are enforced on the server, not just hidden in the interface.

Built-in roles

  • Owner: everything, including billing, costs and margins.
  • Admin: everything except billing.
  • Office: clients, schedule, estimates, invoices, inbox and reports. No settings or billing.
  • Sales: leads, clients and estimates. No invoices.
  • Tech: their own schedule and assigned jobs, client contact details, checklists and photos. No costs or margins.
  • Subcontractor: assigned jobs only, with no prices and limited client details.
  • Read-only: dashboards and reports.

Custom roles

Business and Enterprise plans can build custom roles from a read and write matrix per module.

Invite your team

  1. 1Open Settings, then Team.
  2. 2Enter an email and pick a role.
  3. 3The invite counts against your plan's included users once it is accepted. Extra users are billed at your plan's per-user price.